itmail was founded in 1998 when the need for open and flexible customer communication management solutions was identified. Businesses were locked into lengthy and unyielding contracts with mailhouses, preventing them from being agile in meeting the communication needs of their customers.
Since then, itmail has improved clients’ outbound and inbound customer mail processes by re-engineering, automating and outsourcing document driven business processes, delivering significant cost savings and more effective communications.
This has been achieved by working with our clients to develop tailored solutions by accessing the most innovative technology and know-how in the market.
Our passion for results has seen the business grow to provide consulting services and project management for print and electronic customer communication projects including Direct Marketing campaigns, high volume transactional mail and enquiry fulfilment packs.
Scanning, imaging and retrieval solutions supplement the end to end document management offering.
Today, itmail prides itself in being able to provide the flexibility of choice to their clients; choice that is not limited by the technology and capability of an incumbent mailhouse or email distribution supplier.